Help & FAQs

Browse the shop, choose a weight for each vegetable and add it to your cart. At checkout you sign in, pick or enter a delivery address, choose a delivery slot and a payment method, then place the order. You can follow it from your orders.

Add vegetables to your cart and tap Order on WhatsApp. Enter your name, mobile number, address and PIN code, then tap Proceed to WhatsApp. WhatsApp opens with your order already typed — your order reaches us only when you press Send. We reply on WhatsApp to confirm availability, the delivery charge for your area and the delivery time. No account is needed for WhatsApp orders.

Each product is sold in fixed weight or pack options (for example 250 g, 500 g or 1 kg), each with its own price. The price shown is today's price; your cart total, any coupon discount and the delivery fee are confirmed by our server at checkout, so what you see there is what you pay.

Minimum order amounts and delivery fees depend on your delivery area (the general minimum is ₹99). Some areas offer free delivery above a certain cart value. See the delivery policy for the current figures for each PIN code — checkout will also tell you if you're short of the minimum.

Yes. Open your orders and choose Reorder. Items that are still available are added to your cart at today's prices; anything out of stock or no longer sold is skipped and we'll tell you which.

We deliver to a specific list of PIN codes. Enter your PIN code using the delivery checker in the header, or when adding an address — we'll tell you straight away. The full list is on the delivery policy page.

At checkout you choose a delivery date (today or up to 2 days ahead) and a time slot. Each slot stops taking orders at a cut-off time before it starts, and a slot can also close early once it's fully booked. Slot times and cut-offs are listed on the delivery policy page.

Every order has a tracking page showing its progress: placed, packed, out for delivery and delivered. Find it under your orders.

Right now you can pay by:

• Cash on delivery

Yes, until we start packing it. Open the order from your orders and choose Cancel order. Once an order is packed or out for delivery it can no longer be cancelled online — please contact us instead.

If an order you already paid for online is cancelled, it's marked Refund pending and the refund is made to your original payment method; the order page shows Refunded once it has been issued. For problems with delivered items, see our returns & refunds policy.

Go to your profile to change your name and mobile number. Under addresses you can add, edit and delete delivery addresses and choose a default one for checkout.

Use the contact form and include your order number if your question is about an order. We'll reply by email.